start | products | support | imports | download | news | reflector
DXbase Support DXbase
 order | contact

Support Home
Register Product
Product Updates  
Knowledge Base
Reflector
Using a new version Address CDROM
RAC - You may need a new version of the RAC .dll.  Contact the manufacturer for info on any updates they may have.  If one exists, it should be copied into your DXbase directory and overwrite the file with the same name.
QRZ - You may need a new version of the QRZ .dll.  You can download this from QRZ and place it in your DXbase for Windows directory overwriting the file with the same name.  ftp://ftp.qrz.com/tmp/qrz32.dll
At the time the current release of DXbase was completed and made available for sale, it was tested to insure compatibility with the current version of CDROMs that it supports.  After DXbase is released, manufacturers of Address CDROMs may offer upgrades to their products.  As long as they maintain backward compatibility with their product versions, upgrades of their products should continue to work.  Most manufacturers do comply with this standard approach to programming.   However, if you encounter a situation where the new Address CDROM no longer works, follow the procedures below in trouble shooting.

Procedure

  • Insure that the new CDROM is properly installed
  • Review the manufacturer's documentation to insure that you have complied with any special setup that may be required.
  • DXbase ships and installs the .DLL files that were current at the time DXbase was released.  The new Address CDROM may require that you use a later version of their .DLL.  Insure that you copy the new .DLL into the DXbase directory.  The name of the new .DLL should match the existing .DLL that was installed by DXbase.  If the new .DLL uses a different name, you may need to rename it to the older name in order for DXbase to be able to access the file.  ( The .DLL name is embedded into the DXbase software and it expects to find a .DLL with this name).
  • Insure that your DXbase user options are set correctly.
  • You may wish to post a message on the DXbase Reflector to see if anyone else is having the same problem.  This would enable you to know if the problem is with the new CDROM, or is it simply a problem on your system.
  • If you were successfully using a previous version CDROM and the new one doesn't work, even though none of your DXbase user options were changed, then you may need to contact the manufacturer of the new CDROM to find out what changed in their product and if it was intended to be backward compatible.
  • After contacting the manufacturer, please pass any information that they provide to Scientific Solutions so that we can assess any impacts to DXbase.
By the way...
As a software development company, we are constantly upgrading the software tools that we use to produce DXbase and other products.  We have learned ( the hard way) that it is critical to always ask the question, "Is this upgrade backward compatible", before we make our final decision to purchase or use an upgraded tool.  In the past, there have been some issues with the makers of Address CDROMS, but more recently they seem to be careful about this.  Nevertheless, we recommend that before purchasing an upgraded Address CDROM product, find out what changed and if it is compatible with their previous .DLL.  If they tell you it is compatible, then you should not experience any difficulty.  If it is not backward compatible, then you may wish to investigate further with the manufacturer to see if it will work.

 



Setting your PC clock for UTC
There is a way to allow your PC clock to be set to UTC.  Read all about it.

Most Recent Updates
Are you using the latest release level of DXbase?  Support requests are only honored for users of the current release.  Latest DXbase technology.

Newly manufactured HF Radios and Address CDROMs
Have you purchased a newly manufactured HF Radio or upgraded your Address CDROM and need to know about using them with DXbase?

Feedback
Contact Scientific Solutions directly to submit a Feature Request, or let us know how we can serve you better.

start | products | support | imports | download | news | reflector | order | contact

© Copyright 1999 Scientific Solutions, Inc.     DXbase® Sales 770-924-2210